Website accessibility

Accessibility statement

This accessibility statement applies to the South Ribble Borough Council subsites and the Chorley Council subsites:

These websites built on identical templates and are run by South Ribble Borough Council and Chorley Council. We want as many people as possible to be able to use the websites. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, VoiceOver and TalkBack)
  • discern the structure and order of web pages and content

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.

Preparation of this accessibility statement

This statement was prepared on 12 November 2025.

An accessibility test was conducted on 5 August 2025, and findings were implemented following evaluation of the site ahead of another test on 11 November 2025. A further evaluation was done leading to this accessibility statement of 12 November 2025.

In preparation of this statement testing and evaluation has been conducted on this site including a self-assessment by South Ribble Borough Council and an assessment by the Government Monitoring Team.

The accessibility compliance of this website and review of accessibility statement will take place annually.

Feedback and contact information

If you need information on these websites in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please complete a website feedback form. Any accessibility issues will be picked up by our website team.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

We value your feedback

We value feedback from real website users and would love to hear from you and the experience you had with us. Please contact us on communications@southribble.gov.uk.